New Survey Hopes to Help ‘Close the Internet Access Gap’

Published on: 2019/07/17 - in Science & Tech

The community has been invited to complete a short survey on local residential broadband service that asks a variety of questions about your current internet package characteristics and performance.

Created by the City of Kingston and Utilities Kingston, in partnership with Queen’s University and local research firm Limestone Analytics, the survey takes about 10 minutes and participants will be entered to win one of twenty $50 gift cards from Limestone Analytics.

“Equitable access to reliable internet is important for residents to be able to fully participate in a modern digital economy, and for local business to remain competitive,” said Craig Desjardins, director of the office of Strategy, Innovation & Partnerships for the City. “Supporting and facilitating digital equity will also help the City pursue Council’s strategic priorities of strengthening economic development opportunities in Kingston.”

Residents interested in participating can complete the survey here. Results compiled from respondents will ‘support future funding applications for broadband infrastructure to improve internet service, coverage, performance and rates in rural and urban Kingston.’

According to a City release:

A separate survey for businesses will also be available. Limestone Analytics will also approach business managers directly. Businesses that operate out of a residence should complete the residential survey. Fill out the broadband survey for businesses.

Members of the Limestone Analytics team will also be conducting in-person data collection in Springer Market Square on July 11, July 16 and July 18, to be followed by door-to-door data collection later this summer. The team will be carrying Utilities Kingston contractor identification and residents are encouraged to ask to see it.

Image: Wikimedia Commons (cc)