Hydro One has announced a Pandemic Relief Fund to assist customers affected by the COVID-19 pandemic, offering financial assistance and increased payment flexibility to customers experiencing hardship.
Along with the above assistance, Hydro One is also extended its Winter Relief program so customers experiencing any hardship will not need to worry about potential disconnection.
“We recognize that this is a difficult time for everyone and we want our customers to know that we’re here to support them,” the agency said in a release. “We hope this fund and the added measures provide our customers peace of mind so they can concentrate on what matters most — keeping their loved ones safe.”
If you are concerned about paying your bill, are experiencing hardship, or have been impacted by the pandemic, determine what options may be available to you by calling Hydro One at 1-888-664-9376 (M-F: 7:30am to 8:00pm, Sat. 9am to 3pm)
RELATED: Stay up-to-date with the City of Kingston’s COVID-19 Precautions page and find answers to frequently asked questions about COVID-19 on the KFL&A Public Health’s site.
Logo source: Hydro One
