Local Fire & Flower to Service Customers with Click-and-Collect Service Only

Published on: 2020/03/23 - in News

Cannabis retailer Fire & Flower reported Wednesday that customers in Ottawa and Kingston will be served exclusively through the Spark Perks™ Fastlane™ “click-and-collect” service that enables customers to order products online for pickup and payment in store. While the company’s two Ontario stores remain open to offer this service, a number of its locations out west have closed.

Spark Perks Fastlane “click-and-collect”

The Kingston and Ottawa outlets will only be allowing customers into the stores to pay for and pickup orders reserved through the Fastlane service. This change is being made to help ensure the health and safety of its employees and customers during the COVID-19 outbreak.

“We have a responsibility to our employees, customers and the communities in which we operate to limit social interactions by temporarily modifying our business model and selectively closing stores in response to this unprecedented public health challenge,” said Trevor Fencott, Chief Executive Officer of Fire & Flower. “We have rapidly commissioned a Pandemic Response Team within Fire & Flower with the focus of keeping our people safe and healthy while ensuring the continuity and sustainability of our business.”

Visit the Kingston Brock Street location page for store hours and more information about its Click-and-Collect service for the 75 Brock Street store.

Photos source: Fire & Flower