Family and Children’s Services Provides COVID-19 Crisis Update

Published on: 2020/04/08 - in News

Family and Children’s Services of Frontenac, Lennox and Addington issued a statement on how it is changing and adapting to the COVID-19 crisis as it continues.

In addition to releasing a video featuring Executive Director Sonia Gentile (below), the agency has provided the following summary of the impact on its services:

  • The Sharbot Lake, Sydenham and Northbrook sites are closed while the Napanee and Kingston offices are open but allowing essential visitors only. To access these sites, please call ahead.
  • Prior to anyone entering the building all visitors will be screened. A decision will then be made regarding admission.
  • Many of its workers are working from home. They may be using the phone and online platforms to reach out to clients.
  • They are following directions from the Ontario Association of Children’s Aid Societies to determine if face-to-face contact will occur. In-person contact will not occur unless the reported information indicates that a child or youth may have been seriously harmed or may be at risk of serious harm, and this cannot be addressed through other means.
  • Workers who visit clients may be wearing personal protective equipment such as masks, gloves and more.
  • Volunteer services, including our Drive Program, have been suspended.

(613) 545-3227 or toll-free (855) 445-3227

Keep up to date with the latest information about its response to the COVID-19 Pandemic.

PhotoMartin Cathrae (cc)